Q: How many drinks does a 46oz bottle of concentrate make for 12, 16, 20 oz. and 24 oz.?
A: our concentrate is 1 part concentrate + 2 parts water/ice: a 46 oz makes (46 x 3 = 138oz then divide by drink size say 12 oz (138/12 = 11.5 12 oz drinks).

Q: What is the shelf life?
A: Smoothies: un-opened 4 - 6 months kept in a cool dry place/opened 3 weeks in refrigerator. (Berries are more sensitive)

BOTH smoothie lines can have up to a 2-year shelf life if kept at 35-37 degrees (refrigerated).

DO NOT FREEZE product. If the smoothie purees have been frozen, take the bottles out of the cardboard box and thaw them out. DO NOT thaw out the bottles in the cardboard as mold can develop on the cap threads but mainly the inside of the box gets mold/mildew due to the trapped condensation in the carton from thawing.

Q: Is there a taste difference between 100% and classic?
A: For the most part there is no taste difference, or very subtle. In most flavors of 100% you cannot taste the white grape juice. In flavors like Four Berry, the added 5th fruit (white grape) actually enhances the profile nicely.

Q: Does your smoothie products contain artificial flavors?
A: No, in fact our smoothie purees are free of artificial colors, flavor or preservatives.

Q: What are the ingredients in your neutral base. I did not see them listed on the web site. I am looking for a base without the usual hydrogenated fillers that are prevalent here.
A: Neutral Base is made with a non-dairy creamer that does not contain any hydrogenated oils.

Q: Can Café Essentials be used in a hot beverage machine?
A: Yes, they work very well in a post hot whipped beverage machine as well as most other portion controlled machines. The operator will need to adjust the proportions of product for each beverage (gram throw), as each machine will be a little different. Have them try it with our Chai products first as they are exceptionally good served hot.

DO NOT pour hot liquids into a blender to blend or pulse. This is dangerous and is a liability. DO NOT recommend this to anyone.

Q: Does Café Essentials contain any trans fat or hydrogenated oils?
A: No, Café Essentials products feature No trans fat and No hydrogenated oils.

Q:How important is collagen in our bodies?
A:Collagen is very important to our bodies. Collagen is the major fibrous protein in the human body and is the most abundant protein in nature. Collagen attributes about 30% of the total human body protein. This fibrous protein connects and supports tissues in the body including skin, bone, muscles, tendons, cartilage and organs.

Q:What is Hyaluronic Acid and how does this affect my body?
A:Hyaluronic acid’s important function is hydration and lubrication of connective tissue and joints. Hyaluronic acid is used in beauty aids to repair skin and dermal tissue. The source of the material is plant based; it moisturizes, hydrates and aids in the repair of skin, joints and connective tissues.

Q:At what age do we start to see a difference in our skin, wrinkles and thinning?
A:Many factors contribute to the age in which our skin begins to change. These factors include the genes of an individual, diet and exercise. Depending upon the individual, one may start to see the aging process begin as early as 30-35 years of age. The epidermal tissue starts to thin, coupled with the sunshine and other weather elements begins to also age the skin to look more wrinkled. Improving diet, exercise and the use of Fresh Face, will help the body to naturally produce more collage and thereby slow down the aging process.

Q:What can I do to help my body and skin replenish itself?
A:Drink lots of water, 6 to 8 glasses a day. Exercise regularly; eat real food not processed with the emphasis of 5+ servings a day of fresh fruits and vegetables. Add Fresh Face to your daily diet; a nutritional supplement for skin, nails, hair and tissue.

Q:What is Fresh Face?
A:Fresh Face contains the essential nutrients needed for skin, hair, nail, cartilage & connective tissue repair and replenishment. Fresh Face contains 10 grams of hydrolyzed collagen, hyaluronic acid and essential nutrients needed for youthful healthy skin, stronger nails and healthier hair. In fact, a once a day regimen of Fresh Face actually changes your blood profile naturally to signal your body to create more collagen.

Q:How do you apply Fresh Face? Is it a topical lotion?
A:Fresh Face is not a cream, lotion, injection or laser treatment. It is a synergistic blend of hydrolyzed collagen, hyaluronic acid, vitamin c and targeted amino acids that you add to a favorite beverage, food or water daily to achieve optimal results.

Q:What are the benefits of using Fresh Face?
A:Women or men can include Fresh Face into their daily diet and enjoy the many benefits that Fresh Face has to offer. Fresh Face will restore skin’s firmness for natural resilience, rejuvenate skin tone and improve hair growth, quality & thickness. Fresh Face will also improve muscle tone & strength, improve joint flexibility, increase nail growth & strength and increase connective tissue hydration.

Q: What is the shelf life on Bio Bars?
A: BIO BARS: 1 year from manufactured date (date is on wrapper)

Q: What is the shelf life of Natures Nutrients?
A: Nutrients: 3 yrs

Q: What is the difference between the Immune blend in the Nature's Nutrients category and the Immune Blend in the nutritional complements category?
A: Nature's Nutrients contain a base of rice bran complex and whole soybean powder. The vitamins, minerals and other specific ingredients are added to this base for increased bioavailability. The Smoothie Ceuticals version of Immune Blend contain only the vitamins, minerals and other specific ingredients.

Q: Are we Vegan? (vegan means no milk/dairy or animal products)
A: Yes. Our Smoothies, Bio bars, Complete Meal and Drs Garden are all Vegan products.

Q: The bio-bars label lists "almond nut complex" as an ingredient... how does the "complex" differ from just "almonds"? What, if any, are the sub-ingredients in the complex?
A: Almond nut butter and almond skins are added to the almonds. The USDA allows us to call this almond nut complex.

Q: What is the most common supplement?
A: Depending on the season ex: Winter: Immune Blend, Vitamin C, antioxidant. Regularly: Multi Vitamin.

Q: What is the difference between the Immune blend in the Nature's Nutrients category and the Immune Blend in the Smoothie-Ceuticals category?
A: Nature's Nutrients contain a base of rice bran complex and whole soybean powder. The vitamins, minerals and other specific ingredients are added to this base for increased bioavailability. The Smoothie-Ceuticals version of Immune Blend contains only the vitamins, minerals and other specific ingredients.

Q: What is the difference between the multi vitamin & mineral in the Nature's Nutrients category and the multi vitamin & mineral in the Smoothie-Ceuticals category?
A: Nature's Nutrients contain a base of rice bran complex and whole soybean powder. The vitamins & minerals are added to this base for increased bioavailability. The Smoothie-Ceuticals version of Multi-vitamin & minerals contain only the vitamins & minerals.

Q: What is the recommended does of Bee Pollen?
A: The serving size is 1/2 tsp. you can take more or less, to suit your needs.

Q: How many servings is in our Bee Pollen?
A: There is 504 servings in our Bee Pollen.

Q: Can Amino Repair and Amino Hydrate be mixed together?
A: Yes, you end up with a very nice tasting refreshing beverage that is high in all the positive aspects of amino repair, with the additional benefits of electrolyte replacement from hydrate.

Q: Can you do a double dosage when taking Amino Repair?
A: Yes, the most important factor is to not exceed the daily amount of protein for your body size, which is normally between 50 to 65 grams.

Q: Since there are 28 different Collagens, are we going to make a Super blend of the 28 collagens?
A: No, we are going to use the type that works the best as proven through scientific studies.

Q: Is the collagen in Amino Hydrate 100% Pharmaceutical grade?
A: YES

Q: Do the Aminos have to be refrigerated once mixed with water?
A: The aminos taste best when chilled so yes! After sitting in the refrigerator for many hours or a day I would toss it because it'll absorb the surrounding flavors in the refrigerator like most food products.